Privacy Policy for Hertford Studios

1. Introduction Hertford Studios is committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you visit our studio or use our services. By using our services, you consent to the practices described in this policy.

2. Information We Collect We may collect personal information from you when you:

• Book a studio session

• Inquire about our services

• Sign up for our newsletter

The types of personal information we may collect include:

• Name

• Contact details (email address, phone number)

• Payment information

• Any other information you provide to us

3. How We Use Your Information We use your personal information for the following purposes:

• To process and confirm your bookings

• To communicate with you about your bookings and inquiries

• To send you marketing communications (if you have opted in)

• To improve our services and customer experience

4. Data Sharing and Disclosure We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our studio and providing our services, subject to strict confidentiality obligations.

5. Data Security We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights You have the following rights regarding your personal information:

• The right to access your personal information

• The right to request correction of inaccurate information

• The right to request deletion of your personal information

• The right to object to processing

To exercise these rights, please contact us using the contact details below.

7. CCTV Monitoring Hertford Studios uses CCTV cameras for security purposes. These cameras monitor both the interior and exterior of our premises to protect our property, staff, and clients. The footage may be recorded and stored for a limited time. By entering our studio, you consent to the monitoring and recording of your image and actions on our premises for security purposes. The CCTV footage will not be shared with third parties unless required by law or in the event of an incident.

8. Changes to This Privacy Policy We may update this privacy policy from time to time. Any changes will be communicated to you via email or through a notice posted on our website. We encourage you to review this policy periodically for any updates.

9. Contact Us If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

• Email: hello@hertfordstudios.co.uk

• Address: Unit 1a Patchendon Farm, High Road, Stapleford, SG14 3NN

• Telephone: 01992 667126